Customer policy
Privacy Policy
How VAULTED collects, uses, shares and protects personal information.
Effective 2026-07-22
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This Privacy Policy applies to information processed by GERANO VELTIS LLC, operating the VAULTED storefront, customer-care channels and related services. It does not cover third-party sites or services that publish their own privacy notices.
Categories of information
Depending on how you use the store, we may process identifiers and contact details; account credentials; billing, delivery and transaction information; products viewed or purchased; support communications; device, browser and network information; and privacy or communication preferences.
Payment providers process payment credentials under their own terms. VAULTED does not require full payment-card numbers to be stored in the storefront.
Sources and purposes
We receive information directly from you, automatically from your browser or device, and from service providers involved in payment, fraud prevention, fulfillment and customer support.
We use information to provide accounts and carts, process and deliver orders, communicate about purchases, respond to requests, prevent fraud, maintain security, comply with law and improve store performance. Optional analytics or advertising uses depend on your applicable choices and consent.
How information is disclosed
Information may be disclosed to contracted providers that support hosting, payments, fraud prevention, fulfillment, communications and professional services; to authorities when legally required; or as part of a merger, financing, reorganization or sale of business assets.
VAULTED does not sell personal information for money. If an activity is treated as a sale, sharing or targeted advertising under applicable law, you may opt out through Your Privacy Choices.
Retention and security
We retain information for the period reasonably necessary for the purpose collected, including order fulfillment, customer support, accounting, fraud prevention, dispute resolution and legal obligations. Retention depends on the type of record, sensitivity, operational need and applicable limitation periods.
We use administrative, technical and organizational safeguards appropriate to the nature of the information. No transmission or storage system can be guaranteed completely secure.
U.S. state privacy rights
Depending on your state and whether legal thresholds apply, you may have rights to request access, correction, deletion or portability; to opt out of sale, sharing or targeted advertising; to limit certain sensitive-information uses; and to appeal a denied request. VAULTED may verify your identity and may retain information where an exception applies.
Use Your Privacy Choices to manage optional technologies. A recognized Global Privacy Control signal is treated as an opt-out request for the browser or device where required by applicable law.
Children’s privacy
The store is intended for a general audience and is not directed to children under 13. VAULTED does not knowingly collect personal information from a child under 13 without legally required parental authorization. Contact us if you believe a child has provided personal information.
Changes and contact
We may update this policy to reflect changes in our services, practices or legal obligations. The effective date identifies the latest revision. Use the Contact page, email [email protected], or write to GERANO VELTIS LLC, 5440 S 4420 W, Salt Lake City, UT 84118, Salt Lake County.